Why would a perfectly good plane go rogue? The answer grounded 6,000 aircraft.
This article originally appeared in New York magazine on August 3, 2026.
To celebrate their second anniversary together, 22-year-old Terrica Turner and her boyfriend, Tyrese Banks, took a trip to Cancún. They flew from Newark and spent five days at a resort, relaxing and swimming in the pool. On the morning of Thursday, October 30, 2025, they boarded their flight home, JetBlue 1230, taking their seats at the back of the aircraft, two rows forward of the rear galley. After the Airbus 320 took off, Banks was nervous. This was the second leg of his first trip by air, and the normal shakes and shudders of the aircraft hitting light turbulence were alarming to him. Terrica told him that she’d experienced worse turbulence before, everything would be fine, and that he should trust his seat belt to do its job. He leaned against the window and shut his eyes.
Midway through the flight, about two hours after takeoff, as the plane approached the western coast of Florida, a flight attendant with a service cart pulled up to the couple’s row and asked Turner what kind of snack she wanted. Banks was about to fall asleep. Turner was about to ask for Goldfish when the jet went into free fall. “There was a whooshing sound,” Turner says. “The plane just started falling.” The cart and the flight attendant lurched violently upward, the heavy cart pinning the woman against the ceiling.
Though Turner and Banks were wearing seat belts, they were only loosely fastened, and they also lurched upward, their heads smacking the panel above their seats. All around them, people and objects were flying through the air, hitting the roof inside the plane. Suspended above her seat, head jammed against the hard plastic amid the fan ducts and reading lights, Turner screamed and sobbed. “No, no, no, no, no!” she remembers saying. “What the fuck!”
Continue reading The Mysterious Case of the JetBlue Flight That Went Into Free Fall